At F1RST CHO1CE Financial Group we consider our clients’ needs, goals and dreams to be the highest priority. We believe in the value of long-term relationships, service, integrity and uncompromised quality. If your goal is to achieve financial freedom, we will get you there.
WE RESOLVE THAT WITHOUT EXCEPTION WE WILL:
*Ask questions and listen to our clients in order to fully understand their financial goals and objectives.
*Create mortgage plans that complement our clients’ overall financial strategy and allow them to most effectively accomplish their goals.
*Be sensitive to the fears that many families have about obtaining a mortgage loan, buying insurance, or investing for retirement, and earn their confidence as a trusted advisor.
*Respect our client’s time and minimize the amount of effort required of them by applying our knowledge, experience and resourcefulness.
*Monitor our client’s financial plans on an ongoing basis and keep them informed with annual reviews.
*Measure our success by our clients’ willingness to confidently recommend us to their family and closest friends.
*Take full responsibility for our actions and be honest at all times.
WE WILL DO THIS BY:
*Using state-of-the-art technology to complement our customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient.
*Communicating regularly and proactively with our clients to keep them informed of the status of their applications and investments in order to reduce the stress that is associated with uncertainty.
*Improving the quality of our service by encouraging each client to critically evaluate our performance.
Our PROMISE to our clients is based on the following principles:
Professionalism: We constantly seek to expand our knowledge and expertise in our chosen fields. We provide unbiased, client-centered solutions and we treat all of our clients and colleagues as we would like to be treated ourselves.
Partnership: We focus on building life-long partnerships with our clients and helping them accomplish their lifetime financial goals.
Practice: We practice what we preach which means that we make every recommendation as if it were for our own family or business.
In any business, TRUST is the fundamental key to a company’s success. When it comes to financials, transparency and trustworthiness are invaluable to a company’s prosperity. F1RST CHOICE Financial Group goes the distance to earn their clients’ trust; we want your business today and in the future. Here are some of the institutions and programs that F1RST CHOICE Financial Group supports and/or adheres to:
Member of the Canadian Association of Accredited Mortgage Professionals; Member of Independent Financial Brokers of Canada; Financial Services Commission of Ontario (FSCO); Office of the Superintendent of Financial Institutions Canada (OSFI); Financial Advisors Association of Canada (Advocis); Equifax Canada Inc; Internal Privacy Policies; Independent Mortgage Brokers Association of Ontario; (PIPED)Personal Information Protection and Electronic Documents Act.